Webinar: Customer Experience - the Key to Automotive Success

Put customer experience in the driver's seat

Learn the benefits of knowledge management in our webinar geared towards automotive leaders. 

The average length of new vehicle ownership in the US is 8.4 years, making the post-purchase customer experience crucial to satisfaction and brand loyalty. Knowledge management tools help by creating a 360° view of vehicle information, service history, and customer profiles. Service reps can act faster and more efficient, delivering the best experience to their customers.

In our webinar Fabian Eppler will show you how a professional KM solution can help you provide excellent service both on and off the road. Customer service and dealership staff have the right information at their fingertips to make customers drive away delighted.

Speaker

Fabian Eppler Sales & Innovation Director

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