KMWorld Web Event

Unlocking the Future: ChatGPT Integration and Digital Transformation of Customer Service

ChatGPT Integration and Digital Transformation of Customer Service

Together with the host Marydee Ojala (Editor-in-Chief KMWorld magazine) we took part of an exclusive webinar taking place just one week after KM World 2023 in Washington, DC.

In this now on-demand webinar, embark on a transformative journey with us as we unveil the future of knowledge management and customer service! Join our distinguished speakers, Robbie Plourde and Florian Schwingenschloegl, in a captivating webinar that explores how the integration of ChatGPT with USU Knowledge Management is ushering in a new era of digital transformation.

In the age of AI-driven knowledge management we are witnessing the industrialization of knowledge processes. Don't miss this opportunity to be at the forefront of this revolution. Join us to explore how ChatGPT is shaping the future of work and revolutionizing customer service. The digital transformation begins here!

Key Takeaways

  • Experience a live demonstration of ChatGPT's powerful capabilities, showcasing its potential to revolutionize customer interactions
  • Gain insights into the profound influence ChatGPT exerts on maintenance and usage processes, leading to unparalleled efficiencies
  • Discover the pivotal role that knowledge bases will play in harnessing the true potential of AI, as we transition from manual operation to seamless collaboration between humans and machines


Florian Florian Schwingenschloegl Company Sales Manager, USU

Robbie Robbie Plourde Executive Sales Enablement Lead, USU