Salesforce provides a plethora of useful tools to help with everyday customer service tasks, but these can only take you so far.
Eventually, you may encounter limits that can hinder productivity and lead to challenges in maintaining accurate and up-to-date information.
Join us for a webinar, where we will demonstrate how you can overcome these challenges and supercharge your Salesforce software with the powerful features of the right Knowledge Management integration.
Learn how to improve your First Call Resolution rate (FCR) and provide top-notch, multi-channel service by consolidating and maintaining all your data from a single source. Our expert speakers will explain why seamless integration with your business-critical Salesforce tool is crucial for success, and they will guide you through the USU Knowledge Center with a live demo. Discover the benefits of an efficient KM solution, and participate in the live Q&A session to have all your questions answered.
Here's what you can expect to gain from the webinar: