Is Your Knowledge Base Ready for AI?

A step by step guide for leaders in Customer Service, CX, and L&D to begin their AI journey!

calender icon
June 25, 2025

clock icon 2:00 pm ET | 11:00 am PT
AI is transforming how teams deliver support, service, and training. But if you're like most leaders, you’re asking:

“Where do I even start with AI?”

Here’s the deal: AI isn’t magic—it needs fuel. That fuel is your knowledge base. If your content is messy or hard to find, AI won’t help much. But if you prep it right, AI can become your team’s most reliable and powerful tool.

Join this webinar hosted by: Florian Schwingenschloegl, Enterprise KM Manager, USU

It’s not too late. You don’t need perfect content. You just need a place to start.

You'll walk away with:
  • A clear, step-by-step plan to get your knowledge base ready
  • Confidence to lead AI initiatives in CS, CX, or employee training
  • Proven tools and insights from global customer service leaders
Join our webinar to learn how to:
  • Get started with AI—even if your content isn’t perfect
  • Understand what “AI-ready” really means (it’s easier than you think)
  • Clean up and structure your knowledge for better answers
  • Use AI to improve your content (yes, AI can help prep for AI!)
  • Rely on our USU AI Quality Guarantee for accurate, consistent responses

Speaker

Florian Florian Schwingenschloegl Company Sales Manager, USU

,