Covid-19 was a game changer and proved that delivering state-of-the-art services creates competitive advantages. This approach will have an impact beyond the pandemic. But implementing it won’t be easy.
In this white paper, Dr. Benjamin Strehl, chief strategy officer at USU Software AG, provides insights on how to make services a part of your business and find new revenue streams by shifting from a service-providing to a service-enabling mindset.
Some key takeaways include: