How to Launch Your First Chatbot Project

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Simple strategies to maximize chatbot ROI

Chatbots are quickly becoming a standard communication channel and basic customer expectations across most industries.

This Smart Guide will serve as a blueprint for building and launching your chatbot project, from conception and design through implementation and expansion elsewhere in your organization.

Whether you’re a complete beginner or have managed several chatbot implementation projects, we’ll guide you step by step so that you save time, cover everything you need to plan a successful bot project.

Bots deliver value by increasing automation and speed while reducing service costs and workload across multiple business areas such as:

  • Customer Service
  • Human Resources
  • IT Service Desks
  • Marketing & Sales