Chatbot & Virtual Assistant Use Cases

The most frequent cases with the most business value

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Your entire company can reap the rewards that chatbots and virtual assistants bring

Chatbots and virtual assistants (Vas) offer important communication and support channels for customers and employees. While not a replacement for human agents, chatbots and VAs can act as tier one support, handling common inquiries and carrying out simple transactions (password resets, return processing, etc). They are a valuable automation tool to help you reach your business goals.

This eBook will show you:

  • The newest ways that chatbots and virtual assistants are being used
  • Use cases for how chatbots and virtual assistants can work across different departments
  • How chatbots and virtual assistants reduce costs, improve customer and employee experience, and increase revenue