Chatbot & Virtual Assistant Use Cases

The most frequent chatbot cases with the most business value

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Your entire company can reap the rewards that chatbots and virtual assistants bring

Chatbots and virtual assistants (VAs) offer important communication and support channels for customers and employees, making them essential in the realm of conversational chatbot interactions. While not a replacement for human agents, chatbots and VAs can act as tier one support, handling common inquiries and carrying out simple transactions (password resets, return processing, etc). They are a valuable automation tool to help you reach your business goals, including uses of AI and applications of artificial intelligence. 

Understand the benefits of chatbots and VAs

This e-book will show you:

  • The newest ways that chatbots and virtual assistants are being used, including talk to AI bot and voice bots for enhanced interactions
  • Use cases for how chatbots and virtual assistants can work across different departments, spanning from chatbots HR and chatbot marketing strategies
  • How chatbots and virtual assistants reduce costs, improve customer and employee experience, and increase revenue in various industries, such as ecommerce chatbots with specialized AI applications and uses of artificial intelligence 

Explore the diverse applications of artificial intelligence and leverage chatbots for HR, marketing and beyond to enhance your organization’s performance and customer engagement.