According to Gartner, "Sourcing, procurement and vendor management leaders are often under pressure to negotiate an increasing volume of SaaS contracts quickly, limiting the attention given to negotiating key terms."
Use new April 2021 Gartner research to stay up to date on the most important SaaS deal terms you need to negotiate. The report includes a downloadable cheat sheet, and outlines negotiability details for key software vendors such as Microsoft, Oracle, Salesforce, Workday, and Adobe.
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Gartner, Top 10 SaaS Terms to Negotiate That Avoid Putting Your Budget and Business at Risk, Jo Liversidge, 26 April 2021.
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