The Forrester Wave™: Knowledge Management Solutions, Q4 2024

USU recognized as a ‘Strong Performer’ in Forrester Wave™ 2024 report

Strong Performer with a Clear Focus: Quality Without Compromise

USU is proud to be recognized as a Strong Performer in the Forrester Wave™ Knowledge Management Solutions, Q4 2024.  

Our ranking shows: We focus on quality instead of uncontrolled use of AI. While other providers exploit the full potential of GenAI, we take a targeted approach. With our USU quality guarantee, we ensure correctness, completeness, usability and repeatability.

We are the only provider that leverages the benefits of AI without compromising on quality. Our approach ensures compliance with the highest standards, making us a trusted choice for highly regulated industries like healthcare and finance.

Key Findings from the Forrester Wave™ Knowledge Management Solutions, Q4 2024 include:

  • GenAI as a Gamechanger: Artificial intelligence is revolutionizing knowledge management.
  • Top 11 Knowledge Management Providers: A comprehensive evaluation of leading solutions.
  • Success Factors: Cultural transformation and clear metrics are critical.
  • Strategic Recommendations: Cross-team solutions and robust analytics are the keys to success.

Source:  The Forrester Wave™: Knowledge Management Solutions, Q4 2024 - The 11 Providers That Matter Most And How They Stack Up by Julie Mohr, Stephanie Balaouras, Sarah Morana, and Kara Hartig