{id=208979690705, createdAt=1739180950910, updatedAt=1739543927075, path='company-wide-service-catalogs', name='Company-wide service catalogs', 1='{type=string, value=Based on the Service Management 2024 study, our e-book highlights the current state of service management in the DACH region.}', 3='{type=string, value=Company-wide Service Catalogs – Actual and Target}', 4='{type=string, value=How service-oriented is IT, where is it heading?}', 5='{type=image, value=Image{width=1920,height=1080,url='https://4148856.fs1.hubspotusercontent-eu1.net/hubfs/4148856/ITSM-ESM/landingpages_hubdb/eB%20-%20ITSM%20-%20Unternehmensweite%20Servicekataloge%202024/2025-02-03_usu_sm_enterprise-service-katalog_lp-header_1920x1080px.jpg',altText='2025-02-03_usu_sm_enterprise-service-katalog_lp-header_1920x1080px',fileId=207529056448}}', 6='{type=option, value={id=2, name='ebook', order=1, label='ebook'}}', 7='{type=string, value=Your Way to More Efficient Service Processes}', 8='{type=image, value=Image{width=800,height=800,url='https://4148856.fs1.hubspotusercontent-eu1.net/hubfs/4148856/ITSM-ESM/landingpages_hubdb/eB%20-%20ITSM%20-%20Unternehmensweite%20Servicekataloge%202024/2025-02-03_usu_sm_eb_enterprise-service-katalog_en_cover_800x800px.png',altText='2025-02-03_usu_sm_eb_enterprise-service-katalog_en_cover_800x800px',fileId=208981729519}}', 9='{type=string, value=In many companies, service processes remain fragmented: IT, HR, and Facility Management work with different tools, forcing employees to struggle to find the right contacts or services. A company-wide service catalog could bridge this gap – yet only a few organizations have fully implemented this approach.
Based on the Service Management 2024 study, our e-book explores the current state of service management in the DACH region. It highlights the benefits of Enterprise Service Management (ESM) combined with a service catalog, the objectives of a service catalog, and how to prioritize the implementation of an ESM tool.
This e-book is designed specifically for IT decision-makers and CIOs looking to enhance their company’s digitalization efforts and unlock efficiency potential.
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Download the e-book now and take the first step toward a service-oriented enterprise!
}', 11='{type=list, value=[{id=38833589696, name='USU IT Service Management'}]}', 12='{type=string, value= }', 13='{type=number, value=0}', 14='{type=option, value={id=6, name='USU IT Service Management', order=1, label='USU IT Service Management'}}', 16='{type=number, value=1}', 17='{type=list, value=[{id=73784911685, name='IT Service Management'}]}', 20='{type=option, value={id=1, name='educational', order=0, label='educational'}}', 21='{type=number, value=0}'}In many companies, service processes remain fragmented: IT, HR, and Facility Management work with different tools, forcing employees to struggle to find the right contacts or services. A company-wide service catalog could bridge this gap – yet only a few organizations have fully implemented this approach.
Based on the Service Management 2024 study, our e-book explores the current state of service management in the DACH region. It highlights the benefits of Enterprise Service Management (ESM) combined with a service catalog, the objectives of a service catalog, and how to prioritize the implementation of an ESM tool.
This e-book is designed specifically for IT decision-makers and CIOs looking to enhance their company’s digitalization efforts and unlock efficiency potential.
Download the e-book now and take the first step toward a service-oriented enterprise!