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What’s in the report?
In this independent survey-based report, USU ranks among the top three global vendors. Our platform earned high marks for:
Thanks to strong buyer recommendations, we’re recognized as a trusted partner in driving innovation, automation, and better employee experiences across IT and business operations.
If you're leading digital transformation or managing IT and enterprise services, this study is a must-read. See how your peers are planning for the future—and why more companies are turning to USU for scalable, smart, and human-centered solutions.
Get your free copy. Unlock the insights. Make informed decisions. Lead with confidence.
}', 11='{type=list, value=[{id=38833589696, name='USU IT Service Management'}]}', 12='{type=string, value= }', 13='{type=number, value=0}', 14='{type=option, value={id=6, name='USU IT Service Management', order=1, label='USU IT Service Management'}}', 16='{type=number, value=1}', 17='{type=list, value=[{id=73784911685, name='IT Service Management'}, {id=73785024307, name='Enterprise Service Management'}]}', 20='{type=option, value={id=2, name='product-related', order=1, label='product-related'}}', 21='{type=number, value=0}'}Want to know what over 10,000 enterprise IT and business leaders are prioritizing in 2025? The latest Vendor Selection Matrix™ reveals the top trends, key investment areas, and the leading vendors shaping the future of IT and enterprise service management.
In this independent survey-based report, USU ranks among the top three global vendors. Our platform earned high marks for:
Thanks to strong buyer recommendations, we’re recognized as a trusted partner in driving innovation, automation, and better employee experiences across IT and business operations.
If you're leading digital transformation or managing IT and enterprise services, this study is a must-read. See how your peers are planning for the future—and why more companies are turning to USU for scalable, smart, and human-centered solutions.
Get your free copy. Unlock the insights. Make informed decisions. Lead with confidence.