AI-Powered Knowledge Management Platform

Purpose built for customer service and IT help desks

Get Started

Improve customer and employee satisfaction by automating service processes and reducing operational costs

A single source of truth delivers accurate, quality-assured, and current support information that increases efficiency with a best-of-breed approach.



Centrally manage and deliver information across your organization


✓ Purpose-built for service use cases (IT, Contact Center, Enterprise, HR, etc.)
✓ Integrate with CRM, Ticketing, CCaaS, and other key platforms
✓ Easily build custom workflows, match corporate design, and service multiple channels from a single source
✓ Mature brand with 20+ years of KM experience
✓ AI-powered predictive search so employees and customers can find answers quicker


Trusted by leading brands




Quickly and easily integrate our solution with your CRM, CCaaS, ITSM, or other existing systemskm_integrations

Improve KPIs and efficiencies while reducing costs

Reduce AHT by 10%
Increase FCR by 30%
Reduce Onboarding Time by 50%